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Organization Performance

Group-wide rollup against strategic objectives · Group · all countries & BUs

Strategic objective achievement
96%
Avg across 4 strategic objectives
KPI rollup achievement
101%
Across 4 group & country KPIs
Countries reporting
7
🇰🇪 🇳🇬 🇿🇦 🇷🇼 🇪🇬 🇦🇪 🇬🇧 active in rollup

Strategic objectives — organization rollup

4 objectives
Grow profitable lending
SO-02
Financial · 5 contributing units
91%
vs target
Delight customers
SO-01
Customer · 3 contributing units
102%
vs target
Operate efficiently
SO-03
Process · 3 contributing units
84%
vs target
Build a high-performing team
SO-04
Learning · 3 contributing units
105%
vs target

Performance by perspective

Six OPOS perspectives
Financial
85
Ensure financial strength and long-term sustainability.
Customer
82
Improve customer value and market position.
Process
80
Improve operational efficiency and service delivery.
People
82
Build organizational capability and performance culture.
Innovation
74
Prepare the organization for future growth.
Governance
89
Strengthen governance and long-term organizational resilience.

Group-level KPIs

KPITargetCurrentAchievement
Group Profit After Tax
Sum of country PAT (USD-converted) across all countries.
92 USD M93.2 USD M101%
Group ROE
Capital-weighted average of country ROE.
22 %22.2 %101%

Drill into the organization